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Events | 5 min

Technology enabling a diverse and mobile workforce

Technology enabling a diverse and mobile workforce

intelliHR Account Executive, Laura Skelton, visited HR Summit in Brisbane and returned with some insights about how technology continues to transform HR

The world of HR is constantly evolving with new thoughts and ideas always on offer. The HR Summit in Brisbane, October 18-19, was no exception – packed with presentations and panel sessions that stimulated conversation, thinking and ideas. Diversity of thought, engagement of flexible and remote workers, as well as technology, were among the most popular topics of the event.

These three topics are fascinating individually, but they also share a lot in common, with technology as the thread that weaves them together.

Remote and flexible workers

For the growing number of employees with flexible work arrangements or who are working remotely, technology is vital. Discussion during the Summit explored how the use of collaborative tools, such as social media, will drive the inclusion of these remote workers in the future.

By using online document repositories, having regular video conferences and providing other collaborative tools, employees will remain engaged wherever they are working.

Flexible work arrangements also provide an opportunity for organisations to keep good workers that relocate because of personal circumstances. By using online document repositories, having regular video conferences for meetings and providing other collaborative tools, employees will remain engaged whether they are working in another country, in the office or at a client site.

Engaging older employees with technology

Diversity is important in the workplace and technology is not just for young employees. It’s possible to engage older demographics with social media/collaboration tools by taking the time to find out what technology they use in their personal lives and relating this to their work lives. Providing training to older employees on these tools can also enable them to adopt them faster.

Augmented Reality and a young workforce

At the opposite ends of the spectrum, one of the most popular presentations was by Peter Ryan, National Learning and Development Manager of Domino’s Pizza. Peter presented a case study on how to target learning and development with a younger, casual workforce and how to make sure information is communicated in a fast manner. The organisation adopts a variety of technologies to achieve their learning and development goals within the organisation which includes using live videos on social media to quickly roll out business updates. Part of their direction for the future includes using Augmented Reality to enhance the onboarding experience which could see employees performing their roles with a shorter onboarding timeframe.

We would love to learn about how other organisations are approaching these topics, how is your organisation adopting technology to enable a diverse, flexible and remote workforce?

 

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