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Petra Zink, DisruptHR Brisbane presenter and founder of impaCCCT, shares her thoughts on how leaders of the future will need to change their outlook.
Technology is changing the way we live, work, act and interact – and with that our expectations of the work place are changing too. With access to more information than ever before, Gen Z and beyond are the most educated generations we have seen. The different world they have grown up in also impacts their values and views on life. Younger generations are no longer concerned about achieving statuses, owning all those glamourous things or climbing the ladder in one company until retirement. Jobs have become less of a means-to-an-end to pay the bills, but more about making an impact on others and themselves.
McCrindle researchers predicts that by 2020 (which is just a few short years away), we will face a very different workforce that will only continue to develop:
These trends, coupled with the presence of artificial intelligence in our day-to-day workforce, mean that the leaders of tomorrow have a very different task ahead of them.
What are the leadership skills required in 2017 and beyond?
Diversity has many advantages for a company. It’s been proven that diverse workforces lead to increased profitability due to new ideas being generated from various angles and there is less ‘groupthink’ mentality. Alternatively, workplaces can become conflicted when leadership does not encourage the smooth integration of different genders, races and cultures, as well as employment engagements like remote or flexible workers.
The growing trend for remote and flexible work arrangements is continuing at a rapid pace due to changed motivations, priorities and the possibilities to do so. However, this proves to be a massive challenge for leaders when it comes to motivating their staff, building teams of workers and maintaining quality control over work.
With more technology in our work lives, leaders need to embrace the change and integrate a high degree of robotics and new automation into their workforce. They will need to create an effective means for people and technology to work together.
Changing the way work is done and stored is one challenge we face. Studies suggest that within the next five years, about a third of corporate data will be stored or transferred to employees through the cloud.
By 2020, the world will face a shortage of 40 million skilled workers, so developing and training (future and current) staff will be key for every organisation. Utilising e-learning and mobile learning techniques will become more important in up-and-coming industries linked to science, technology, mathematics and engineering. Leaders will have to be innovative in ensuring that employees remain relevant and at the forefront of change.
A clear company vision or idea of winning behaviour is important, but doesn’t cut it anymore. People want to be shown, not told how to operate. Inspirational leaders need to realise their behaviour will reflect in their staff’s behaviour. It is one thing to reinforce the importance of a high performing and innovative culture, but it is another to get out there do it yourself. It’s like being a brand ambassador for the organisation. This is the key to what inspires staff to be part of a team/organisation/vision.
Petra Zink is the founder and director of impaCCCT, where she helps people and businesses build a better brand. For more information, you can visit: www.impaccct.com