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intelliHR is a people technology company based in Brisbane, Australia.

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  • Sarah Gatehouse

    Sarah Gatehouse.

    Fujitsu General Australia

    "In 2016 we rolled out intelliHR, and in 2017 we had our best financial year yet. That makes a massive statement to show how valuable an investment in people and technology can be."

  • Sarah Gatehouse

    Sarah Gatehouse.

    Fujitsu General Australia

    "With the implementation of intelliHR, the improvements in our culture are clearly visible. intelliHR is a tool that helps with our strategic cultural goal of being a great place to work, with improved engagement, communication and goal management now well on track."

  • Belinda Maybury

    Belinda Maybury.

    Sheldon Commercial Interiors

    "The support and customer service from intelliHR and Customer Success Manager, Glenn has been phenomenal."

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People Analytics | 5 min

People data management: time to check under the hood?

People data management: time to check under the hood?

In 2010, I was on holidays in Atlanta, Georgia, USA with a friend. Neither of us had ever been there, but we rented a car and a GPS at the airport and started making our way to our hotel. Everything was going fine until the GPS told us to turn up a one-way street. The wrong way.

Now naturally, two ladies in another country on the wrong side of the road, we freaked out, but not as much as the guy in the other car!

Luckily, thanks to some quick thinking, we avoided an incident and ended up back in the normal flow of traffic. Until the GPS told us to turn left into another one-way street!

At that stage, we lost all faith in our GPS and winged it the rest of the way to the hotel.

When we got there (finally), I had a closer look at the rented GPS. It turned out that the thing hadn’t been updated since 2004! We were relying on data from six years ago to get us safely to our destination, data that didn’t take into account that many streets had been turned into one-way roads in that time to help manage traffic congestion.

On the way back to the airport, I bit the bullet, paid for some extra data and used Googlemaps on my phone. Things went much more smoothly. It even gave us a real-time warning of roadworks on the route we’d planned, and offered an option to go around them.

Your people data is like the GPS in your car. You rely on it to get you where you want to go, but it can only guide you based on the information it has.

People data management

People data needs to be managed well to give you the most value. The value of good people data isn’t some fuzzy intangible either – it’s cold hard cash.  For example:

  • It’s the extra productivity you get from a happy, well-trained worker;
  • It’s the money you save by identifying and managing an unsuitable employee out of the business early; and
  • It’s the hours your business leader spends doing their actual job instead of sifting through emails and diaries preparing for a performance review

For many HR professionals, people data is something that lives on our personal computers (if we’re lucky). It’s stored on spreadsheets, or even in an actual filing cabinet. This makes it hard to see, but even harder to maintain.

Data is a strategic asset, but we need to treat it like a physical one. If it was a car, your business would likely have a plan for how and where it’s stored to keep it secure. You’d have a policy regarding who can access it and what it can be used for to create value for the organisation. There would be a regular maintenance plan to keep it running smoothly and a person in charge of making sure the plan is followed.

People data is another asset to your business, and maintaining that asset starts with good habits. Such as:

  • Follow a plan to ensure your data stays up-to-date;
  • Know who is accountable for the accuracy and completeness of the data; and
  • Consistently adhere to formatting standards for your data.

Ultimately, you want to know that your people data is something you can use to confidently make a business decision. Otherwise, you might find yourself driving up a one-way street.

 

Leadership | 5 min
How to measure leadership skills
We all know the importance of strong leadership skills in the workplace, but like most soft skills, they are all too often overlooked. This is usually due to a perception that leadership skills are...
HR Software | 5 min
Cloud based systems are disrupting the traditional HR model
Cloud based systems are disrupting traditional HR: Every good business owner says that their people are their greatest asset. It’s a phrase that we do hear a lot and I think most organisations do...
People Analytics | 5 min
Three minutes with our Chairman Tony Bellas
intelliHR Chairman, Tony Bellas, sat down to share his thoughts on the value of people data....

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